Do I need to verify my bookmaker account?

Yes, and it is important to do this before making your first deposit.

Bookmakers in Australia are required to follow anti-money laundering laws that regulate who they can pay money to. If your account is not verified, you will not be able to withdraw your winnings. Verifying before you deposit removes any risk of having funds tied up at a bookie while you wait for approval.

How to get verified

For most people the process is straightforward and may even happen automatically. Bookmakers have access to the electoral roll, so if you are an Australian citizen registered to vote, the verification software will often recognise you without any extra steps.

If you are not automatically verified, you can usually complete the process by submitting copies of your ID and proof of address via email or live chat. Accounts are typically verified within 24 to 48 hours once documents are submitted.

If you still cannot get verified

In some cases, such as if you are not an Australian citizen or have recently moved address, the bookie may ask for certified documents. The most common requirements are a copy of your passport and a recent bank statement or utility bill.

The easiest way to get documents certified is at a Post Office or through a Justice of the Peace. JPs can regularly be found in shopping centres and libraries. A quick search will show when one is available near you.

Do not skip this step. Verifying your account before your first deposit is one of the simplest ways to protect your funds.